Ion vision troubleshooting ZDSPB.com > Tech index > SP Ion > Troubleshooting and repair > Vision malfunction
This includes problems relating to the Vision hardware and performance only. Please refer to the other Troubleshooting guides if necessary.

Listed are the gun's symptom along with a series of possible causes, and how to remedy them. The possible causes are in a specific order, more likely first with the less likely causes lower down the list. When diagnosing problems, you should try each item listed in order.

Ion fires when there is no paint in the chamber.
· Verify that you are in Vision mode. Turn the Ion off, then back on again; it starts up in Vision mode. If the gun fires while in this mode and there is nothing in the chamber, you have a problem.
· Make sure the bolt isn't forward, blocking the eyes.
· Disassemble the marker and check the wire harness for any broken wires or other obvious damage (crimped wires can also cause this problem). You may have to replace the wire harness to be absolutely sure it's not the problem.
· Make sure none of the wire harness wires have come loose from the male plug. In the below picture, the wire on the left has come loose, and is visible in two ways (described in the picture).
Wire harness failure
· Check the small pins inside the plugs for the wire harness on both circuit boards. If any are bent down, this problem can occur. Sometimes a dental pick can be used to straighten the pin out, but if not the plug or entire board would have to be replaced (plug replacment requires advanced soldering experience).
· Remove the Vision daughterboard and check to make sure the eyes are facing each other. If either of them are bent in any direction (within reason), the beam might not be making it to the other eye. If either eye is bent, bend it back into position and try again. it's not required for the two lenses to be perfectly aligned, just get them in the ballpark.
· Check to see if there is anything on the Vision daughterboard that could be interfering with the circuit. This includes metal chips, paint splatter, or anything else abnormal. Please note that Shocker lube doesn't conduct, so it can't cause this problem. However, paint certainly does, and is a common cause (due to chops in the chamber leaking onto the board).
· The mainboard or some other portion of the electronics may be damaged; send the gun into SP.
Note: This problem can be caused by the first, third, or fourth wire in the wire harness (the wire marked with an arrow on the circuit board is wire one).

Ion doesn't fire when there is something in the chamber.
· Check to see if there is anything on the Vision daughterboard that could be interfering with the circuit. This includes metal chips, paint splatter, or anything else abnormal. Please note that Shocker lube doesn't conduct, so it can't cause this problem. However, paint certainly does, and is a common cause (due to chops in the chamber leaking onto the board).
· Disassemble the marker and check the wire harness for any broken wires or other obvious damage (crimped wires can also cause this problem). You may have to replace the wire harness to be absolutely sure it's not the problem.
· Make sure none of the wire harness wires have come loose from the male plug. In the below picture, the wire on the left has come loose, and is visible in two ways (described in the picture).
Wire harness failure
· Check the small pins inside the plugs for the wire harness on both circuit boards. If any are bent down, this problem can occur. Sometimes a dental pick can be used to straighten the pin out, but if not the plug or entire board would have to be replaced (plug replacment requires advanced soldering experience).
· The mainboard or some other portion of the electronics may be damaged; send the gun into SP.
Note: This problem can be caused by the first, second, or third wire in the wire harness (the wire marked with an arrow on the circuit board is wire one).

Related Links:
· Troubleshooting general electronics problems
· Troubleshooting Shooting/Leaking